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DK Legal Terms and Policies Sales and Services Other Resources Filter by Resource Category Support Center Cancellation Policy Our cancellation policy outlines the terms and conditions for canceling your bookings or orders. Please review the following guidelines to understand the timeframes and fees associated with cancellations. Learn More Consultation Policy Consultation Follow-Up and Continuity of Care Policy This policy details the procedures for following up after consultations and ensuring continuous care. It includes guidelines for scheduling follow-up appointments, monitoring patient progress, and coordinating ongoing care to support effective health management. Learn More Legal and Compliance DK Digital Store Policy This policy outlines the terms and conditions for purchasing products from DK Verse’s digital store, including payment methods and order processing. It ensures a clear and efficient process for managing your purchases. Learn More Shipping Domestic Shipping Policy Outlines the procedures and terms for shipping products, including delivery times, shipping methods, and costs. This policy ensures transparency and efficiency in the delivery process. Learn More Shipping Healthcare Products Delivery Policy This policy details our procedures for the delivery of healthcare products, ensuring timely, secure, and accurate fulfillment. It outlines the standards for shipping, handling, and tracking, as well as the protocols for managing delivery issues and ensuring customer satisfaction. By adhering to these guidelines, we strive to provide reliable and efficient delivery services for all healthcare products. Learn More Shipping International Shipping Policy This policy outlines the terms and procedures for shipping products internationally, including delivery times, customs requirements, and associated fees. It ensures a transparent and reliable process for shipping orders across borders. Learn More Consultation Policy Medical Consultation Guidelines These guidelines explain the process for medical consultations, covering appointment scheduling, what to expect during the consultation, and follow-up care. They aim to provide a clear framework for delivering professional and reliable healthcare services. Learn More Legal and Compliance Pharmacy Sales Policy This policy outlines the procedures and regulations for purchasing pharmaceutical products, including prescription requirements, payment methods, and delivery options. It ensures compliance with legal standards while providing a safe and reliable service for your pharmacy needs. Learn More Usage Guidelines Pricing and Payment Terms This policy outlines the pricing structure and payment methods available, including accepted forms of payment, due dates, and any applicable fees. It ensures transparency and provides clear guidelines for managing your payments smoothly. Learn More Consultation Policy Referral and Specialist Consultation Policy This policy outlines the process for referring patients to specialists, detailing how referrals are made and how specialist consultations are arranged. It ensures smooth coordination and timely access to specialized care when required. Learn More Support Center Refund Policy Our Refund Policy outlines the conditions under which you can request a refund for your purchases. If you are unsatisfied with your order, you may be eligible for a refund within a specified timeframe. Items must be returned in their original condition and packaging. Once your return is processed, we will issue the refund to your original payment method. Learn More Support Center Replacement Policy This policy details the procedures for requesting and processing product replacements, including eligibility criteria, how to submit a replacement request, and any applicable conditions. It ensures a straightforward and efficient process for addressing replacement needs. Learn More Support Center Return Policy Our Return Policy outlines the process for returning items you’ve purchased. If you are not completely satisfied with your order, you can initiate a return within a specified timeframe. Items must be in their original condition and packaging to qualify for a return. Please ensure you keep your receipt and follow the provided instructions for returning items. Learn More Support Center Sales Dispute Resolution Defines the procedures for resolving disputes related to sales transactions, including how disputes are reported, investigated, and resolved to ensure fair and timely resolution. Learn More Consultation Policy Virtual Consultation Policy Discover DK Verse’s guidelines for scheduling, conducting, and managing online consultations, ensuring a secure, efficient, and confidential virtual healthcare experience for all users. Learn More

DK Legal Ethics and Compliance Intellectual Property Other Resources Filter by Resource Category Internal Compliance Confidential Records Management and Disposal Policy This policy outlines the procedures for managing and disposing of confidential records. It details the methods for securely handling, storing, and destroying sensitive information to protect privacy and ensure compliance with legal and regulatory requirements. Learn More Internal Compliance Consultation Evaluation and Feedback Policy This policy outlines the process for evaluating consultations and collecting feedback. It includes procedures for assessing the quality of consultations and gathering patient input to enhance service delivery and improve overall healthcare outcomes. Learn More Internal Compliance Contact Legal Team Reach out to DK Verse’s dedicated legal team for assistance with legal inquiries, compliance issues, or any related concerns. We are here to provide expert support and guidance. Learn More Internal Compliance DK GreenSphere Initiative Policy This policy outlines our commitment to environmental sustainability through the DK GreenSphere Initiative. It details our strategies for reducing environmental impact, including waste management, resource conservation, and energy efficiency. By implementing these practices, we aim to contribute positively to the environment and promote sustainable development, aligning our operations with our ecological values and goals. Learn More Internal Compliance Digital Health Tracking Guidance Policy This policy provides guidance on the use and management of digital health tracking tools. It outlines best practices for collecting, storing, and using health data, ensuring accuracy and privacy while enhancing the effectiveness of digital health solutions. Learn More Internal Compliance Frequently Asked Questions Find answers to common legal questions regarding DK Verse’s policies, compliance, privacy practices, intellectual property, and terms of service to help you understand our offerings better. Learn More Internal Compliance Get to Know DK Verse Terminology Explore the fundamental terms and concepts that define DK Verse. This guide provides you with essential definitions and explanations, helping you navigate our platform with ease. Understanding our terminology will improve your interaction with our services and ensure a clearer, more informed experience. Learn More Internal Compliance Medical Prescription Guidelines Learn about DK Healthcare's policies for handling, issuing, and managing medical prescriptions, ensuring safe, compliant, and accurate prescription practices for patient care. Learn More Internal Compliance Quality Assurance and Improvement Policy Learn about our commitment to ensuring top-notch quality through systematic assurance and ongoing improvement. This policy describes our approach to monitoring and enhancing service standards, with a focus on continuous evaluation and feedback. By adhering to these practices, we strive to deliver exceptional and consistent quality in all our operations. Learn More Internal Compliance Understanding DK Tax Invoice Gain insights into DK Verse’s tax invoicing procedures, including how invoices are generated, the information included, and how to interpret charges and details for accurate financial management. Learn More Internal Compliance Unsolicited Submission Policy Discover our guidelines for handling unsolicited submissions, ensuring that all ideas, proposals, and materials submitted to us are reviewed and managed in a fair and transparent manner. This policy outlines the processes for submission, evaluation, and response, while safeguarding both the submitter’s and our organization’s rights. Learn More

Explore DK Verse’s Verticals page, showcasing a diverse range of industry sectors and innovative solutions. Discover insights, trends, and the latest developments across various verticals, all in one place. Join us in navigating the world of verticals with DK Verse. Overview of DK Verticals Discover the DK Vertical sectors we engage in. Learn about our diverse range of activities, from fashion and entertainment to healthcare and technology, and see how each area drives innovation and enhances industry solutions. Fashion The fashion vertical is represented by the distinguished brands DK Finery and DK Attire. DK Finery offers sophisticated, timeless pieces designed for those who appreciate elegance and subtle luxury, while DK Attire caters to contemporary fashion enthusiasts with its bold, trend-setting styles. Both brands emphasize quality craftsmanship and innovative design, ensuring that our collections meet the diverse tastes and needs of our patrons Explore Brands Media and Entertainment Explore the vibrant world of entertainment within DK Verse company through our innovative brands, DK Entertainments and DK Stereo. DK Entertainments, our Indian fim production company, is dedicated to creating captivating cinema that pushes the boundaries of storytelling. Meanwhile, DK Stereo, our cutting-edge music label, promotes diverse musical talent and delivers inspiring sounds across genres. Explore Brands Healthcare Discover the dynamic realm of healthcare within DK Verse Company, Where our commitment to comprehensive well-being drives every initiative. At the core of our healthcare vertical stands Diabaid Diabetes, a specialized service dedicated to personalized diabetes care and ongoing support. Complementing this, our diverse healthcare departments offer a wide range of medical services supported by advanced facilities and an integrated online pharmacy. Explore Brands Social Initiatives Step into the realm of social responsibility within DK Verse, where we are dedicated to making a positive impact through the Dasari Memorial Foundation. Rooted in our core values of compassion and community empowerment, the foundation drives a variety of initiatives aimed at fostering education, improving healthcare access, and promoting environmental sustainability, Through collaboration and innovative approaches Explore Brands

Understand DK Verse’s approach to refunds with our comprehensive policy. This page details the conditions under which refunds are processed, including eligibility criteria and the steps required to request a refund. We aim to ensure a fair and transparent process for resolving any issues with your purchases, reflecting our commitment to customer satisfaction and support. For further assistance, our team is available to address any questions you may have regarding refunds. Refund Policy We want you to be completely satisfied with your purchase. This refund policy provides general information, but please note that specific refund policies may apply to individual products or services. For the most accurate and detailed information, please refer to the refund policy provided on each product or service page. Eligibility for Refunds Time Frame You can request a refund within 48 hours from the date of purchase. We strive to process refunds promptly, usually before the mentioned timeframe. Condition of Items/Services Items must be returned in their original condition. For services, ensure you follow the cancellation or rescheduling policy outlined on the relevant service page. Defective Product If the product you received is defective or damaged due to our fault, you are eligible for a refund or replacement. Service Delivery If the service you purchased is not delivered within the timeframe mentioned on the service page, you are entitled to a refund or alternative arrangements. Medical Consultation Refunds For refunds related to medical consultation services, please check the specific policy on the service page. Refund Process Request Procedure To request a refund, please visit DK Connect Page with your order number and reason for the refund. For services, please follow the cancellation process described on the relevant service page. Shipping Costs For physical products, return shipping is usually free for our customers. However, in certain situations, return shipping costs may apply. We prioritize your satisfaction, so if return shipping costs are applicable, we will be happy to discuss your options to find the best solution for you. Processing Time Refunds will typically be processed within 7 business days after we receive the returned item or approve your refund request. We strive to handle refunds as quickly as possible. Exclusions and Limitations Non-Refundable Items/Services Some items or services may be non-refundable. Detailed information can be found on each product or service page. Fees Cancellation fees may apply depending on the product or service. Specific details, including any applicable fees, are provided on the individual product or service pages. Refund Method Original Payment Method Refunds will be issued to the original payment method used at checkout. For orders made using Cash on Delivery (COD), you will be requested to provide an alternative method for the refund, such as bank transfer or another suitable option. Alternative Method If, for any reason, the refund back to the original payment source is not possible, you have the option to provide us with your bank details. This process will require your approval, and we will only proceed once we have the relevant information from you to complete the refund. Cancellation of Refunds Conditions for Cancellation Refunds may be canceled if it is identified that the issue reported is false, if the product is returned to us in a defective or damaged condition that was not due to our fault, or if the service cancellation time has passed. Notice If a refund is canceled, you will be notified via email or text message with the reason for the cancellation. Product and Service-Specific Refund Policies For clarity and to address specific concerns, each product or service page on our website will have detailed refund policies related to that particular item or service. Please review the relevant page before making a purchase or requesting a refund. Changes to Policy We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change. This policy is effective as of 2024.09.11 Policy DKIN: DLP-Q1218262134

Cancellation Policy We are committed to ensuring that your experience with DK Verse is smooth and satisfactory. This cancellation policy outlines the terms and conditions for canceling products or services purchased from our platform. For detailed cancellation policies specific to individual products or services, please refer to the relevant product or service page. Eligibility for Cancellations Time Frame Cancellations must be initiated within 48 hours of receiving the product or service. For services, specific cancellation policies apply, as outlined on the respective service page. Healthcare and Consultation Services Cancellations related to healthcare or consultation services follow specific guidelines available on the service page. Please review these policies before scheduling your consultation to avoid any inconvenience. Service Delivery Delays If a service is not delivered within the time frame specified on the service page, you are entitled to request a cancellation and either receive a refund or alternative service arrangements. Cancellation Process Request Procedure To initiate a cancellation, visit our DK Connect Page . Provide your order number and the reason for cancellation. For specific-services, please follow the cancellation process described on the relevant service page. Exclusions and Limitations Non-Cancellable Products and Services Certain products and services are not eligible for cancellation. This includes services that have already been delivered or initiated, and products marked as “final sale” or personalized/customized items. Please check the service or product page for specific details regarding eligibility. Healthcare and Safety Regulations Due to regulations and safety reasons, certain healthcare services or products may not be eligible for cancellation. Rejection of CancellationRequest Processing Time Once your cancellation request is received, we will review and process it. A confirmation will be sent via email or text message once your cancellation has been approved, and any applicable refunds will be processed within 7 business days. Conditions for Rejection of return request We may reject a cancellation request if it does not comply with the specific service or product’s cancellation policy. Notice If your cancellation request is rejected, you will be notified via email or text message with a clear explanation. Changes to Policy We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change. This policy is effective as of 2024.09.11 Policy DKIN: DLP-Q1218405136

DK Verse Privacy Policy We are committed to protecting your privacy and ensuring you understand how your personal information is managed. Our Privacy Policy is designed to provide transparency on how we handle your data and uphold your rights. For detailed insights into how particular services or features manage your information, please refer to the specific sections within your account or service page. At DK Verse, we are dedicated to protecting your personal information and respecting your privacy. This Privacy Policy details how we collect, use, and share your personal data when you interact with our products and services. We understand that your privacy is important, and we want to ensure you feel comfortable and informed about how your data is handled. In addition to this Privacy Policy, we provide specific privacy details within our services or products that require the use of your personal data. You’ll have the chance to review this information before using these features. Feel free to reach out to us with any questions or concerns, and explore the sections below to learn more about our privacy practices. What Is Personal Data at DK Verse? At DK Verse, we consider personal data to be any information that can identify you directly or indirectly. This includes: 1. Direct Identifiers: Such as your name, email address, and phone number. 2. Indirect Identifiers: Information that, when combined with other data, can identify you, such as order numbers or customer IDs. 3. Health Data: When applicable, such as information collected for medical services, which is handled with additional care. We collect and use personal data solely for the purpose of delivering, improving, and personalizing our products and services. We ensure that the data we gather is relevant and necessary for these purposes. Affiliated Companies and Third-Party Service Providers: 1. DK Affiliate Companies: Our affiliated companies follow the same privacy policy as the DK Verse, ensuring consistent protection of your personal data across all related entities. 2. Third-Party Service Providers: We may share your personal data with trusted third-party service providers, such as delivery services and other partners, to facilitate and enhance our services. We carefully select these partners and work with those whose privacy practices align closely with our own. For detailed information on how these third parties handle your personal data, we encourage you to review their privacy policies. We strive to collaborate with partners who uphold a strong commitment to data protection and privacy. Personal Data DK Verse Collects from You At DK Verse, we collect various types of information depending on how you interact with us. Here’s a breakdown of the data we may collect: 1. Product Orders: To process and fulfill your orders, we collect essential details such as your name, delivery address, email, and phone number. This information is necessary to complete your purchase and ensure timely delivery. 2. Medical Services: If you engage with our healthcare services, we may collect health-related information to provide you with personalized care. This data is shared only with healthcare consultants involved in your treatment. For more information on how we handle health data, please refer to our DK Healthcare Services Privacy Policy. 3. Account Information: When you create an account with us, we gather details such as your username, password, and any other relevant account settings. This helps us manage your interactions and preferences. 4. Contact Information: We may collect additional contact details such as your phone number, address email address if you choose to provide them. This information enables us to communicate with you effectively. 5. Transaction Information: We record details related to your transactions with us, including purchase history and payment information, to process your orders and manage our financial records. 6. Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information 7. Usage Data: We track how you use our website and services, including browsing behavior and interaction with our features, to improve our offerings and enhance your user experience. 8. Government ID Data: For certain products or services, we may need to collect government-issued ID data to meet specific requirements or regulations. This applies to: 8.1. Product-Specific Services: When you request certain products or services, we might ask for your government ID to ensure we meet legal or regulatory requirements specific to that product or service. 8.2. Service Verification: In situations where verification is needed, such as activating certain services, we will clearly inform you about the requirement and how your ID data will be used. 9. Fraud Prevention Information: Information such as device trust scores or patterns of behavior that help us spot suspicious activity and keep your account and transactions secure. 10. Optional Information: You may provide additional information voluntarily, such as feedback or preferences, which helps us tailor our services to better meet your needs. Providing this data is entirely optional, and you can choose whether or not to share it. You are not required to provide all the personal data we request. However, if you choose not to provide certain information, we may not be able to deliver specific products or services or respond to your requests fully. DK Verse’s Use of Personal Data At DK Verse, We are committed to handling your data responsibly and transparently, ensuring that it is used in accordance with your preferences and privacy rights. 1. Process and Deliver Your Product Orders: We collect and use information such as your name, address, and payment details to efficiently handle and deliver your orders. 2. Provide Healthcare Services: If you use our healthcare services, we may share necessary health-related data with healthcare professionals to ensure you receive the appropriate care and support. 3. Enhance and Personalize Your Experience: We analyze your usage patterns and preferences to improve our services, tailor recommendations, and provide a more personalized experience. 4. Send Updates and Notifications: Based on your preferences, we send you important updates, promotional offers, and notifications about our products and services to keep you informed. 5. Ensure Security and Fraud Prevention: We use your data to monitor for fraudulent activities and enhance the security of our services, protecting both you and our systems. 6. Comply with Legal and Regulatory Requirements: We may use your data to meet legal obligations, such as maintaining transaction records or responding to regulatory requests. 7. Conduct Research and Development: Your data helps us in researching and developing new products and services, improving our offerings based on user feedback and usage patterns. 8. Facilitate Customer Support: We use your data to assist with customer service inquiries, resolve issues, and provide support when needed. 9. Comply with Law: We process data to comply with applicable laws and regulations, such as fulfilling tax obligations, responding to lawful governmental requests, and meeting reporting requirements. 10. Manage Account and Service Updates: We use your account details and service usage data to manage your account, update service features, and ensure the functionality of your account and services. DK Verse do not rely on algorithms or automated profiling to make decisions that significantly affect you without providing an opportunity for human oversight. We are dedicated to retaining your personal data solely for the period necessary to achieve the purposes for which it was collected, as outlined in this Privacy Policy and any service-specific privacy notices. In determining retention periods, we rigorously evaluate the necessity of retaining your data and strive to minimize the retention period to the shortest duration permitted by law. This practice ensures that your data is managed with the highest level of responsibility and in strict compliance with relevant regulations, thereby protecting your privacy. Protecting Your Privacy and Data At DK Verse, we uphold the principle that robust privacy is fundamentally supported by rigorous security measures. We employ a multi-layered approach to safeguard your personal data, incorporating administrative, technical, and physical controls. These measures are designed in accordance with the sensitivity of the data, the nature of its processing, and the potential risks associated with its handling. Our security framework includes the use of advanced encryption technologies, secure server infrastructures, and stringent access controls. We ensure that access to personal data is restricted to authorized personnel only, who are bound by strict confidentiality obligations. We are committed to the continual enhancement of our security protocols to address emerging threats and maintain the integrity and confidentiality of your personal data. Children and Personal Data Our services are intended for individuals aged 18 and older. We do not knowingly collect data from children without proper consent. If you believe your child’s information has been shared with us, please contact us right away. We are committed to promptly addressing your concerns and ensuring the information is deleted. We encourage parents and guardians to monitor their children’s online activities and protect their personal information. Cookies and Your Privacy Preferences To enhance your browsing experience and optimize our services, we utilize cookies and similar technologies. These tools help us analyze website usage and improve functionality. Please note that we do not conduct comprehensive tracking of your activities across our website. The data collected through cookies is anonymized and used solely for purposes related to service improvement and fraud prevention. You have the ability to manage your cookie preferences through your browser settings. This allows you to control the extent of data collection and adjust your privacy settings according to your preferences. For more detailed information about how we use cookies and to manage your cookie settings, please refer to our Cookie Policy. Cross-Border Data Management To provide our services effectively, your personal data may be transferred to or accessed by various entities around the world, including our affiliated companies and trusted service providers. We ensure that any such transfers are conducted in accordance with our stringent data protection practices. Data Handling: Depending on where you are located, different entities within our network may manage your personal data. We work with international service providers to help deliver our services securely and in compliance with our privacy standards. Data Protection: Regardless of where your data is processed or stored, we maintain rigorous measures to protect it. We only share your data with entities that adhere to our privacy practices and ensure that your information is handled responsibly. Compliance: We are committed to complying with applicable data protection laws and ensuring that your personal data remains secure across all borders. Our Commitment to Safeguarding Your Privacy To ensure the security of your personal data, we communicate our privacy and security guidelines to all employees and affiliates within DK Verse. We provide comprehensive training on privacy practices and security protocols to our team members across DK Outreach Centers, DK Healthcare Centers, and other affiliated locations. This training is rigorously enforced to uphold the highest standards of data protection throughout our organization. Patron Privacy Questions If you have questions about our Privacy Policy, our privacy practices, or if a third-party service provider is acting on our behalf, please reach out to us. You can contact our dedicated legal team at thedkverse.com/legal/other-resources/contact or by phone through our customer support line. We are also here to assist with any privacy-related complaints and will do our best to address your concerns. We take your privacy inquiries seriously and have a dedicated team to review and respond to your questions. We aim to address substantive inquiries within seven days, although some cases may require additional time. If further information is needed, or if a more detailed response is required, we will keep you informed throughout the process. Should your feedback indicate areas for improvement in our privacy practices, we will make every effort to implement enhancements as promptly as possible. If any privacy issues have caused a negative impact, we are committed to addressing these concerns directly with you. If you are not satisfied with our response, you have the right to refer your complaint to the relevant regulatory authority. We are happy to provide information on how to contact these authorities if needed. We will notify you of any significant changes to our Privacy Policy by posting a notice on our website at least one week prior to the change and will reach out directly if we have your contact information on file. Patron Feedback We value your feedback and are always eager to hear from you. Your insights help us enhance our products and services and ensure we maintain the highest standards of privacy and security. At DK Verse, we are committed to fostering a positive relationship with our patrons and are dedicated to actively collaborating with you to improve our offerings. We encourage you to share your thoughts and suggestions with us. Please review our Unsolicited Submission Policy and other related policies before submitting your feedback to ensure that your input is aligned with our guidelines. Thank you for helping us make DK Verse better for everyone. We look forward to hearing from you! Changes to Policy We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change. This policy is effective as of 2024.06.12 Policy DKIN: DLP-Q1218363132

DK Legal Ethics and Compliance Terms and Policies Other Resources Filter by Resource Category Patron Data Management Cookie Policies This policy explains our use of cookies and similar technologies on our website. It outlines how we collect, use, and manage cookie data to enhance user experience and provide personalized content, while ensuring transparency and compliance with privacy regulations. Learn More Usage Guidelines DK Verse Website Terms of Use This policy outlines the terms and conditions for using the DK Verse website. It details user responsibilities, acceptable use guidelines, and legal disclaimers to ensure a clear understanding of the rules governing access and interaction with our website. Learn More Global Access Policies International User Policy This policy outlines the guidelines and regulations for users accessing our services from outside the country. It ensures compliance with international laws and standards, addresses cross-border data handling, and clarifies the rights and responsibilities of users worldwide. By setting clear expectations, we aim to provide a consistent and secure experience for all international users. Learn More Patron Data Management Patient Data Access and Control Policy Discover how patients can access and control their health data. This policy describes the rights and processes for accessing personal health information and managing data, empowering patients to have control over their health records. Learn More Patron Rights and Privacy Patient Identification and Verification Policy Learn about our procedures for accurately identifying and verifying patients. This policy explains the steps we take to confirm patient identities, ensuring safe and precise delivery of care while minimizing errors and protecting patient safety. Learn More Patron Rights and Privacy Patient Rights and Responsibilities Policy This policy clarifies the rights and responsibilities of patients, ensuring transparent communication and mutual respect. It details the standards for patient interactions, including the expectations we uphold and the protections and rights afforded to patients to foster a respectful and supportive healthcare environment. Learn More

Explore the influential figures who inspire DK Verse’s mission. This page honors Dasari Narayana Rao and Murukonda Keshava Rao, whose visionary ideas and values have profoundly shaped DK Verse’s identity. Discover their lasting impact and how their legacy continues to drive our vision. Additionally, learn about DK Verse’s key leadership, including Dhanush Kumar, whose contributions are instrumental in guiding our ongoing success and innovation. Inspiration and Leadership Inspiration About Dasari Narayana Rao Explore the biography of Dasari Narayana Rao Garu, a legendary figure in Indian cinema and politics. With a career spanning over 151 films across multiple languages, his influence as a director, producer, and screenwriter is unparalleled. His dedication to social welfare and education further cemented his legacy as a true visionary. Read Full Biograph At DK Verse, inspiration is the heartbeat of everything we do. We draw from the visionary legacy of Dasari Narayana Rao and Murukonda Keshava Rao, whose pioneering spirit and relentless dedication fuel our drive to innovate and excel. We believe that inspiration is the foundation of progress, and our mission is to turn visionary ideas into transformative solutions. Channeling their passion for excellence, we approach every project with creativity and commitment, transforming every challenge into an opportunity and every idea into something truly remarkable. Our goal is to ignite sparks of inspiration into impactful innovations that shape the future. Inspiration About Murukonda Keshava Rao Discover the story of Murukonda Keshava Rao Garu, a pioneering entrepreneur and philanthropist. As the co-founder of the Sri Dhanalakshmi Group, he transformed industries and uplifted communities through his leadership and vision. His commitment to education and social harmony continues to inspire many. Read Full Biograph DK Verse Executives Profile Dr. M. Raghunath Babu Director DK Healthcare Vertical M. Hemalaya Kumari Director DK Verse M. Dhanush Kumar Founder and Managing Director DK Verse M. Gagan Kumar Operations Head DK Entertainment Vertical DK Verse Media Contact mediarelations@thedkverse.com (040)4614 4468

Return Policy We are committed to ensuring that you are satisfied with your purchase. This return policy outlines the terms and conditions for returning products purchased from our store. For detailed return policies specific to individual products or services, please refer to the relevant product or service page. Eligibility for Returns Time Frame Returns must be initiated within 48 hours of receiving the product. Condition of Items Returned items must be in their original condition, unworn, unused, and with all original tags and packaging intact. Products that are damaged, altered, or show signs of use will not be accepted for return. Defective Product If you receive a defective or damaged product due to our fault, you are eligible to return the item for a replacement or alternative solution. Please contact us within 48 hours of receiving the product to report the issue. Service Delivery If the service you purchased is not delivered within the timeframe mentioned on the service page, you are entitled to a refund or alternative arrangements. Medical Consultation Cancellation For cancellations related to medical consultation services, please refer to the specific cancellation policy provided on the service page. Return Process Request Procedure To initiate a return, please visit our DK Connect Page and provide your order number and reason for the return. For services, please follow the cancellation process described on the relevant service page. Return Pickup After your return request is approved, you will receive a return shipping label via email. Attach the label to your package, and we will arrange for the pick-up. Pickup details will be shared via email or text message. If you are in a non-pickup zone or if pickup is unavailable for any reason, we kindly request you to courier the item back to the address provided on the return shipping label. Service Cancellation Policy Returns for healthcare services, including consultation services, are governed by specific policies available on the relevant service page. Please review the terms for each service before making a purchase. Exclusions and Limitations Final Sale or Perishable Products Certain products are non-returnable, including but not limited to items marked as “final sale,” perishable goods, or personalized/customized products. Please review the product page for specific details regarding return eligibility. Hygiene and Safety Restrictions For health and hygiene reasons, certain items like intimate apparel, swimwear, and personal care products may not be eligible for return. Cancellation of Return Processing Returns and Cancellations Once we receive the returned item, it will be inspected to ensure it meets the return conditions. If the return is approved, the return will be processed, and you will receive a confirmation via email. The timeframe for processing returns typically takes up to 7 business days from the date of receipt. Conditions for Rejection of return request We may reject the return request if it does not comply with the specific product’s return policy. Notice If a return request is canceled, you will be notified via email or text message with the reason for the cancellation. Changes to Policy We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change. This policy is effective as of 2024.09.11 Policy DKIN: DLP-Q1218274133

Create New DK Patron ID To sign up for a new DK Patron ID account, follow our step-by-step sign-up process. It just takes a few minutes. Reset DK Patron ID Password Reset your DK Patron ID Password effortlessly by reading how-to guide or FAQ. Feel free to reach out to us if you require more assistance. Retrieve DK Patron ID To retrieve your forgotten DK Patron ID, connect with us, and we'll help you recover it as soon as possible after completing a few security verifications. Request Account Recovery DKIN If you need an account recovery DKIN to regain access to your patron account, make a request and we'll provide a new one for you after verification. Deactivate DK Patron ID Need assistance for deactivation your account? follow our how-to guide or make a request and relax; we will do it for you. Request Copy of Your DK Patron ID We'll help you with the procedure if you need assistance accessing your DK Patron ID information or requesting a copy. Delete DK Patron ID If you'd like to have your DK Patron ID removed from our system, contact us and make a request or we'll assist you with the process. Frequently Asked Questions Our support team is here to help! If you can't find the answer you're looking for in our FAQs, reach out to us and we'll be happy to assist you. Explore Support Services Explore Support Services Explore Support Services Explore Support Services Need Help with Healthcare Services? View Healthcare Support Need Help with Digital Store Services? View Digital Store Support Connect Support We can help you find the best support options. You can effortlessly connect with our support team through our request callback feature, email, or other methods. If you prefer, you can also explore solutions on your own. Connect Support

COLLABORATE WITH DK Bring Your Work To Life. COLLABORATE WITH DK Join us CREATIVE PROCESS Music & sound design for your moving image Get to know about DK Stereo 01 How can I submit music to be considered for release? Sample Text 02 How long does it take to hear back about a submission? Sample Text COLLABORATE WITH DK HAVE ANY IDEAS ? GET IN TOUCH !

Find answers to commonly asked questions on our FAQ Page. Here, DK Verse provides clear and concise information on a wide range of topics, from product details to service inquiries. This page is designed to help you quickly locate the information you need and address any concerns you may have. For further assistance or if your question isn’t covered, feel free to contact our support team for personalized help. Frequently asked questions Restobion Forte Cookie Policy About DK Patron Account Digital Store DK Healthcare DK Stereo DK Artistry Sales and Taxes Returns, Replacements and Refunds Security Privacy Domestic Shipping Policy 01 What can you use Restobion Forte for? Restobion Forte is designed to support nerve health, boost energy levels, and enhance cognitive function. Whether you’re dealing with nerve discomfort, fatigue, or vitamin deficiencies, it works at a cellular level to restore and protect. 02 What should you do if you miss a dose of Restobion Forte? No stress—just take your next dose as scheduled. Avoid doubling up; consistency is more important than making up for a missed dose. 03 Do you need a prescription to buy Restobion Forte? No prescription needed. Restobion Forte is available as an over-the-counter supplement , making it easy to incorporate into your daily routine. 04 Is Restobion Forte safe for long-term use? Yes. It’s formulated with essential vitamins and antioxidants that your body naturally needs to function at its best. Long-term use supports ongoing nerve health and vitality. 05 Can you take Restobion Forte if you are pregnant or breastfeeding? While the ingredients support overall wellness, pregnancy requires extra caution. Consult your doctor before adding any new supplement to your routine. 06 How should you take Restobion Forte for the best results? Simply follow the recommended dosage on the packaging. Taking it with a meal helps with absorption and ensures maximum effectiveness. 07 How long will it take before you start noticing results? Everyone’s body responds differently, but many users start to feel a difference within a few weeks. Consistency is key—allow your body time to absorb and benefit from the essential nutrients. 08 Can you take Restobion Forte with your current medications? In most cases, yes. But it’s always best to check with your healthcare provider to ensure compatibility with your existing prescriptions. For personalized guidance, you can also consult a DK Healthcare Professional to understand how Restobion Forte fits into your wellness plan. Seeking expert advice is always the best approach when it comes to your health. 09 Are there any side effects you should watch out for? Restobion Forte is well-tolerated, but as with any supplement, some individuals may experience mild digestive discomfort or allergic reactions. If anything feels off, talk to your doctor. 10 Who should consider taking Restobion Forte? If you experience nerve-related discomfort, chronic fatigue, or vitamin deficiencies, Restobion Forte could be a game-changer for you. It’s formulated for those who want to stay active, focused, and energized.