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DK Verse Privacy Policy

We are committed to protecting your privacy and ensuring you understand how your personal information is managed. Our Privacy Policy is designed to provide transparency on how we handle your data and uphold your rights. For detailed insights into how particular services or features manage your information, please refer to the specific sections within your account or service page.

At DK Verse, we are dedicated to protecting your personal information and respecting your privacy. This Privacy Policy details how we collect, use, and share your personal data when you interact with our products and services.

 

We understand that your privacy is important, and we want to ensure you feel comfortable and informed about how your data is handled. In addition to this Privacy Policy, we provide specific privacy details within our services or products that require the use of your personal data. You’ll have the chance to review this information before using these features.

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Feel free to reach out to us with any questions or concerns, and explore the sections below to learn more about our privacy practices.

  • When was DK Verse incorporated?
    DK Verse was incorporated on June 12, 2019 as Dasari Keshava Attire and Finery Private Limited and later changed its name to Dasari Keshava Industries Private Limited on February 9, 2022, after resolution by the board of directors.
  • DK Verse Mission
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  • What is DK Patron ID?
    A DK Patron ID is a unique personal access ID that provides you with access to all the services and products within the DK Verse ecosystem. It allows you to conveniently manage and enjoy various offerings using just one account.
  • When do I use my DK Patron ID?
    You use your DK Patron ID whenever you log in to your account, access DK services, or connect with Patron support team for account-related issues. It’s your key to managing your account and activities. However, some services do not require a user account for convenience and privacy, while others may require a mandatory DK Patron ID to access.
  • Can I share my DK Patron Account with someone else?
    We strongly advise against sharing your DK Patron Account credentials with anyone. Doing so may result in the exposure or loss of sensitive personal information, including contact details, credit/debit card information, shopping history, and your address.
  • How many DK Patron IDs do I need?
    You only need one DK Patron ID to access all DK services. While you can create multiple DK Patron IDs using unique email addresses for different services, we recommend using a single DK Patron ID for all services to ensure everything works together seamlessly and you can easily access your information.
  • How do I reset my account password?
    If you forget your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password using your DK Patron ID.
  • How can I safeguard my DK Patron ID?
    To safeguard your DK Patron ID, keep your login credentials confidential and use a strong, unique password. Always log out of your account when using shared or public devices, and regularly monitor your account for any unusual activity. For more detailed information on securing your account, you can read our security guidelines.
  • What is Patron Recovery DKIN?
    A Patron Recovery DKIN is a special code provided when you set up your account. It is used to recover your account if you forget your password or are locked out, and helps verify your identity during the recovery process. Please note that the Recovery DKIN can only be used once for retrieving your Login ID. If you are locked out and cannot recover your DK Patron ID, Patron UID, or Patron Recovery DKIN, you will permanently lose access to your account information, and we will be unable to assist in retrieving it for security reasons and to protect your privacy.
  • What do I need to do to log in to my account?
    To log in to your DK Patron account on the DK Verse website, use your email address and password. This is the only credential needed for online access. We are constantly working on improving the Patron account services to cater to all age groups. Our current version is designed to be user-friendly for everyone, from young adults to seniors, accommodating various needs such as shopping, fashion, entertainment, and healthcare appointments.
  • How do I retrieve my username if I have forgotten it?
    If you’ve forgotten your DK Patron ID (username), use the "Forgot ID?" option on the login page. You’ll need to provide your registered email address or phone number to retrieve it. If you’ve also forgotten your registered email or phone number, you can use your Recovery DKIN to retrieve your Login ID. Note that the Recovery DKIN can only be used once for this process, and a new Recovery DKIN will be autogenerated for you.
  • Is my account information secure?
    Yes, we prioritize the security of your account information. We use advanced encryption and security measures to protect your data. You can enhance your security by using strong passwords and enabling additional security features. We are also continually improving DK Patron Account services to better protect your privacy. Your privacy is invaluable to us, and we are committed to maintaining it without compromise.
  • What should I do if I am having trouble logging in?
    If you’re having trouble logging in, first verify that you’re using the correct DK Patron ID and password. If the issue persists, use the “Forgot Password?” or “Forgot ID?” options on the login page. If you still need assistance, please contact our patron support team for help.
  • Can I update my account information?
    Yes, you can update your personal information, such as your email address, phone number, and address, in the account settings section. You can also modify or add details about your credit/debit cards and other relevant information.
  • How do I delete my DK Patron Account?
    If you wish to delete your account, please visit the DK Connect Webpage. Be aware that deleting your account is irreversible and will result in the loss of all associated data. However, you will have a 30-day period to recover your account if it was deleted by mistake or if you need to restore any information.
  • Can I use my DK Patron Account on multiple devices?
    Yes, you can access your DK Patron Account from multiple devices. Just ensure you log out after using a public or shared device to maintain the security of your account.
  • How do I track my order?
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  • How do I contact customer service?
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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Is there a minimum order amount?
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  • How long will it take to receive my order?
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  • What payment methods do you accept?
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  • What is your return policy?
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  • Do you offer any discounts or promotions?
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  • Is shipping free?
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  • Can I return an item if I'm not satisfied?
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  • How can I listen to DK Stereo's music?
    DK Stereo is accessible through your favorite music streaming platforms like Apple Music, Spotify, Youtube Music, Amazon Music, Wynk Music, and a lot more. DK Stereo music is easily accessible across devices, allowing you to enjoy it wherever you are.
  • What is DK Stereo ?
    DK Stereo is a music label brand from DK Verse that produces and distributes feature film music, individual songs, private albums, and a lot more. Through DK Stereo, experience music at its finest and celebrate the kaleidoscope of musical genres that paint the canvas of human emotions. DK Stereo is dedicated to creating, producing and distributing exception music content that resonates with music enthisasts across genres.
  • What types of music does DK Stereo offer?
    DK Stereo offers a diverse range of music genres, catering to various tastes and preferences. The collection includes everything from pop and rock to classical, electronic, and traditional melodies.
  • Are there any subscriptions associated with using the DK Stereo services ?
    No, DK Stereo offers music services without any cost, but please note that streaming platforms may have their own charges associated with their services. The focus is on making DK Stereo's music accessible to a wide audience, emphasizing inclusivity and enjoyment for all listeners.
  • Can I download DK Stereo's music for offline listening?
    Yes, you can download DK Stereo's music from select streaming platforms for offline listening. This feature lets you enjoy your favorite tracks even when you're not connected to the internet.
  • Does DK Stereo create music for films?
    Yes, DK Stereo engages in collaborations with the film industry to create captivating soundtracks for movies. The music crafted by DK Stereo enriches the cinematic experience, infusing visual storytelling with depth and emotion.
  • What sets DK Stereo apart from other music labels?
    DK Stereo's commitment to innovation, diversity, and quality sets it apart from other music labels. The focus is on creating exceptional music that deeply resonates with listeners, fostering a sense of community and encouraging artistic freedom.
  • Does DK Stereo collaborate with artists?
    Absolutely. DK Stereo actively collaborates with artists, songwriters, composers, and producers. We believe in nurturing both established and emerging talents, and the platform is designed to provide opportunities for artists to showcase their creativity. Learn more about DK Artistry.
  • What is the sales tax rate in the DK Digital store?
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  • Is there a tax exemption for certain purchases?
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  • Are there any additional taxes or fees that I should be aware of?
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  • How do I return any product purchased from the Digital Store?
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  • What payment methods can I use to receive a refund?
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  • What products are eligible for returns?
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  • How do I exchange any product?
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  • How do I return a product and receive a refund?
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  • How much will a clothing replacement cost me?
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  • How do I request a refund?
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  • How long does it take to process a refund?
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  • Are there any fees associated with receiving a refund?
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  • Do I need to return the product to receive a refund?
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  • How can I tell if a website is secure when making a purchase?
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Changes to Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change.

This policy is effective as of 2024.06.12

Policy DKIN: DLP-Q1218363132

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