
Healthcare Services Support
Schedule an appointment with our healthcare professional for a detailed medical consultation. Provide your preferred time and any specific health concerns you wish to address. Our team will ensure you receive personalized care and expert advice tailored to your needs.
Track the current status of your scheduled appointments. Verify details such as timing, location, and any updates or changes. Stay informed to ensure you’re prepared and up-to-date with your medical consultations.
Modify your existing appointment by either canceling it or selecting a new date and time. Use this option to adjust your schedule as needed and ensure that your appointment fits your availability. Please provide any relevant details to help us accommodate your request.
Submit a request to obtain copies of your medical records. Specify the documents or information you need, and we’ll process your request promptly. This service helps you access important health data for personal use or sharing with other healthcare providers.
Request a refill for your current prescription medications. Provide details about the medication and any necessary information to expedite the process. Ensure you continue your treatment without interruption by managing your refills efficiently.
Send us your questions or concerns related to medical issues. Provide details about your inquiry to receive accurate and timely responses from our healthcare professionals. This service helps address your medical questions and supports your health and well-being.
Submit a request to be referred to a specialist or another healthcare provider. Provide details about your medical needs and any specific preferences. We will facilitate the referral process to ensure you receive the appropriate care and expertise.
Access and review the results of your medical tests. View detailed information, including interpretations and recommendations, to stay informed about your health. This feature helps you track your progress and understand your medical conditions better.
Locate and connect with a healthcare specialist suited to your specific needs. Search by specialty, location, or other criteria to find the right expert for your condition. This service ensures you receive specialized care tailored to your health requirements.
Get assistance with your pharmacy-related needs, including prescription inquiries, medication information, and refill requests. Our support team is here to help ensure you receive the correct medications and address any pharmacy-related concerns.
Schedule and participate in online medical consultations with our healthcare professionals. Benefit from expert advice and personalized care from the comfort of your home, using secure and convenient virtual consultation services.
Request a medical certificate for work, school, or personal use. Provide the necessary details, and we will issue the certificate confirming your medical condition or fitness for specific activities, as required.
Obtain health advice and information tailored to your travel plans. Get guidance on vaccinations, health risks, and preventive measures for your destination to ensure a safe and healthy trip.
Request the transfer of your medical records to another healthcare provider or facility. Provide relevant details to facilitate the secure and efficient transfer of your health information for continuous and coordinated care.
Explore available discounts on healthcare services and products. Access information on savings opportunities, promotions, and special offers to make healthcare more affordable and accessible.
Explore Support Services
Need Help with
Digital Store Services?

Need Help with
DK Patron Account?
